When the student’s financial aid award package is available, they can view it online at UNCGenie. New undergraduate students can also view their award in their Admissions Portal. Students should review their aid notice carefully to ensure they understand what they have been offered.
Students must officially accept each of the elements of their award in order for the funds to be disbursed to their account. Students do not have to accept all of the aid they are awarded.
When financial aid awards are sent
UNCG will review FAFSA applications as they come in. Aid packages are usually awarded beginning in March prior to the award year.
Students who submit a FAFSA by the priority deadline (January 15) are most likely to receive their award notice soonest.
Students with additional requirements and those who filed later can expect to receive their award notices as their financial aid applications are finalized.
How to view the award
The financial aid award information can be viewed via UNCGenie. Incoming undergraduate students can also view their award in their Admissions Portal. Award notifications are not mailed. Students will receive an email from the Office of Financial Aid and Scholarships when their award is available to view in UNCGenie.
As you review your financial aid award, please use our guide to Understanding Your Financial Aid Offer, which explains how your aid is calculated and breaks down all the components of your financial aid package.
How to accept the aid award
Grants and scholarships are automatically accepted on the student’s behalf.
Federal Direct Loans and/or Federal Work-Study awards must be accepted by the student on UNCGenie if the student wishes to receive these awards. Federal Direct Loans that have not been accepted will not be disbursed and can cause problems when tuition bills are issued if the student needs the loans to cover charges.
- 1. Go to UNCGenie
- 2. Click the ”Enter Secure Area” option on the UNCGenie Home page and enter your Student/University ID Number and your UNCG PIN. (Not sure of your PIN?)
- 3. Go to Financial Aid tab in UNCGenie click on Award.
- 4. Click on Award By Aid Year.
- 5. Select the appropriate Aid Year, then Submit. View your award information under the Award Overview Tab.
- 6. Click on the Accept Award Offer tab.
Each item in the award must be accepted individually. Students have the option to accept all, some, or none of the loans in the aid package.
- To accept FEDERAL WORK-STUDY: Select Accept from the drop-down box, then Submit Decision.
- To accept LOANS: Select Accept from the drop-down box to accept the full loan amounts, then Submit Decision or Click Accept Full Amount All Awards to accept full amounts for all awards.
- To accept PARTIAL LOAN amounts: Select Accept from the drop-down box, then enter the amount you would like to accept in the Accept Partial Amount box, then select Submit Decision.
- To DECLINE loans: Select Decline from the drop-down box, then select Submit Decision.
TIP: Students receiving Direct Subsidized, Unsubsidized, and Graduate PLUS loans for the first time must complete Entrance Counseling. The goal of Entrance Counseling is to help a first-time borrower understand what it means to borrow a federal student loan. Students (and parents) must sign a Master Promissory Note before their aid will be disbursed. This requirement applies to Direct Subsidized, Unsubsidized, Parent Plus and Graduate PLUS loans.
Award acceptance deadlines
Student aid offers will eventually be canceled if they are not accepted. Timing of aid cancellation depends on the type of aid and whether the student is new or continuing.
| Award will be auto-canceled after… | What’s required to accept | |
|---|---|---|
| Federal Work Study | 45 days of the offer (After this time the award is canceled and reissued to a qualified student on the wait list) | Accept in UNCGenie |
| Federal Loans | Start of term (After this time the loan offer will be canceled. Students whose loans are canceled may request a loan later in the term if they still have eligibility.) | Accept in UNCGenie, Complete Entrance Counseling, Complete Master Promissory Note |
Note that the above are guidelines to avoid having aid offers canceled. Students should meet these dates and plan to accept all aid by 2-3 weeks prior to the semester billing deadline to ensure ample time for aid processing.
Aid accepted within two weeks of the billing deadline may result in delays which could require the student to pay out-of-pocket before aid funds become available.