Spartan Central

Your one stop site for all the needs of UNCG Spartans.

There are several options available for students to satisfy their account balance. In addition to convenient direct payment options, students can also take advantage of things like financial aid (including outside scholarships) and 529 college savings plans to offset the costs of attending college.

Confirmed payment status

It’s important for students to pay their bills to the university on time so they can avoid penalties like holds and being cancelled from their classes. When a student has made acceptable payment arrangements each semester, they will be officially cleared by the Cashiers Office so they know they are not at risk for cancellation for non-payment. Students can check their payment confirmation status in UNCGenie by searching for their term in the Payment Confirmation section under Student Services & Financial Aid.

Direct payment options

Students and their designated authorized users will pay UNCG directly for account balances issued on semester bills. Semester bills can be paid all at once or in several installments through a payment plan. There are several options available for direct payments.

Pay online via Student Account Center (credit card or ACH)

This is the fastest and most convenient way to pay for most students and Authorized Users. There are two online options for payment in the UNCG Student Account Center – credit card and online check. This is a real-time payment system, available 24 hours a day, so payments will appear on the student’s account immediately.

Credit card payment

Card payments (VISA, MasterCard, Discover, and American Express) can only be made online through UNCG’s online Student Account Center via PayPath.  Please be aware that a service fee of 2.85% (with a minimum fee of $3.00) applies to all credit and debit card payments. 

Electronic check (ACH) payments

Electronic (ACH) check payments can be made online on the UNCG Student Account Center. This service allows students and authorized users (link to authorized user page) to make a payment without a service fee from checking and eligible savings accounts. 

Please contact your bank or financial institution prior to using savings or money market accounts for electronic check payments to ensure that the account can be used for ACH electronic check payments. In the event that your paper check or electronic check payment is returned unpaid for any reason, a $25 returned check fee will be charged to your student account per incident. Checks will not be accepted as a form of payment after three (3) returned check fee charges; payment must then be made by cash, credit card or guaranteed funds (cashier’s check, money order, or traveler’s check).

Electronic check payments will appear immediately on the student account but may take up to five days to clear your bank account.

How to pay online via the Student Account Center

Log in to the Student Account Center

For students:

  • Log in to UNCGenie with your student ID number and 6-digit PIN.
  • Click on the Student tab and select “Student Account Center.”

For authorized users:

  • Go to UNCGenie and select “Student Account Center-Log in for Authorized Users only.”
  • Log in with the email address and password associated with your authorized user account.
Make a payment
  • Once on the Student Account Center homepage, view your balance and click Make Payment or click on the Make Payment tab at the top of the page.
  • Select the Current Account Balance option and enter the dollar amount to be paid. Click Continue.
  • Verify the Payment Amount, select the Payment Method, and click Continue.
    • If paying by electronic check, enter the specified information, click Continue and follow the on-screen instructions.
    • If paying by credit card, confirm the details on the screen, make changes if necessary, and click Continue to PayPath to proceed with the step-by-step payment instructions
Pay by mail 

Checks and money orders can be mailed to the Cashiers Office. These should be made payable to UNCG and include the student’s 9-digit University ID number. Checks must be in U.S. dollars and drawn on U.S. banks. Checks drawn on foreign banks will not be processed.

Checks and money orders should be mailed to:

UNCG Cashiers and Student Accounts Office
P.O. BOX 26171
Greensboro, NC 27402-6171

Overnight and certified mail may be sent to:

UNCG Cashiers and Student Accounts Office
151 Mossman Building
1202 Spring Garden Street
Greensboro, NC 27412

Pay in person

Cash, check and money order payments may be made in person in the Cashiers and Student Accounts Office located on the first floor of the Mossman Building (9 a.m. to 4 p.m., Monday-Friday).

There is a payment drop-box located outside of the Mossman Building that can be used for check and money order payments outside of office hours.

International bank transfer

UNCG has partnered with TransferMate, a leading cross-border payments provider, to offer you an easy, economical and secure international tuition payment option. This option will allow students to make payments with their home currency via bank transfer from their institution.

Students and authorized users – How to pay your tuition from your own country

  1. Login to UNCGenie with your student ID number and 6-digit PIN.
  2. Click on the Student tab and select “Student Account Center.”
  3. Click on the link above the TransferMate logo in the Announcements section.

Alternatively, students can begin their payment process here.

Ways to offset college costs 

There are several ways students can help defray their expenses. Students who take advantage of the options listed below will also receive the benefit of a deferment on their payment. This means the university usually will allow the student to extend the payment deadline on any portion of their bill covered by one of these payment options.

Payment plans

The Cashiers Office offers options for students to pay their semester bills in 3-5 monthly installments. Learn more here.

Third party sponsorship

Payments may be made on a student’s behalf by certain third parties that have arranged to pay all or a portion of a student’s bill. These payments may come from state and federal agencies, international embassies, military agencies, pre-paid college programs, employers or other organizations that have been granted special billing arrangements by the University. Students sponsored by a third party may be able to defer payment of a balance covered by the third party.

Questions about third party billing? Contact third_party_billing@uncg.edu

How to establish third party billing
  • Step 1: Provide valid authorization to the Cashiers Office in the form of a statement on the sponsor’s letterhead. The statement must be received prior to the payment due date and must be resubmitted each term.
  • Step 2: The Cashiers Office will issue a bill directly to the third party after the last drop/add date of that term.
  • Step 3: The student will also continue receiving a bill monthly until the third party pays the agreed amount. 

Students should keep in mind that they will ultimately be liable for full payment of their student account balance if a third party sponsor does not pay their portion of the bill for any reason.

What to include in the authorization statement

Students should request a statement on the sponsor’s letterhead with the following details: 

  • Student’s full name and ID number
  • Duration of sponsorship
    • Authorized terms (Fall, Spring, Summer)
    • Is the award for multiple years? If yes, From and To dates
  • Costs covered (indicate which of these types of charges will be paid on the student’s behalf)
    • Tuition and fees (note amount per credit hour or a specific dollar amount and keep in mind New Student fees apply for newly admitted students)
    • Room and board charges
    • Parking permits
    • Fines (library, parking, medical, late registration, etc.)
    • Book authorizations are handled through the UNCG Bookstore
  • Sponsor contact name (printed)
  • Contact telephone, fax, and/or email
  • Contact address
Where to send authorization documents

Send the billing authorization on the sponsor’s letterhead, a purchase order, or a tuition assistance form to the Third Party Billing representative in the Cashiers Office. 

By mail:

UNCG Cashiers and Student Accounts Office, Third Party Billing
P.O. Box 26171
Greensboro, NC 27402

By fax: 336-334-4178

By email: third_party_billing@uncg.edu

Financial aid and scholarships

Many UNCG students receive financial aid each year in the form of grants, scholarships, and student loans. Students should apply for aid through the Free Application for Federal Student Aid (FAFSA). UNCG also encourages current students to seek scholarships through various campus departments (via the Spartan Scholarship System) and through outside organizations. 

Outside scholarships must be reported to the Office of Financial Aid and Scholarships. For more information about how to apply for financial aid and how to report outside scholarships, visit the Financial Aid section of this site.

What is covered by financial aid?

Financial aid is automatically applied to the student bill each semester toward charges for tuition/fees, housing, and meal plans. Aid may also be used to pay for up to $200 in prior term charges if they exist. 

Note: Federal aid does not automatically cover additional costs beyond tuition, room, and board. Students can complete a Title IV (Financial Aid) Authorization form on UNCGenie if they want to allow their aid to be applied to other charges like parking permits, bookstore bucks, student health insurance, and other fines/charges. Aid may also be given to pay for up to $200 in prior term charges with authorization. If authorization is not given, these charges will need to be paid out-of-pocket.

If aid exceeds charges

In some cases, students may find that their financial aid package is greater than their total charges. In this case, the student can expect to receive a refund that they can use to pay for other expenses during the semester. More information about refunds can be found in the Refunds section.

529 plans and college savings

A 529 plan is a college savings plan sponsored by a state or state agency. Payments to the university through a 529 plan are usually handled directly by the parent and/or student and the plan provider.

How to request payment through a 529 plan

The 529 provider will provide instructions for processing a payment to UNCG. Different 529 plans have different forms and documents they require. The plan usually requires a copy of the student bill or student account activity. This information can be found on the Student Account Center in UNCGenie.

Students enrolled in a 529 plan such as Florida Prepaid that requires an invoice from the school versus directly from the student should email a financial support letter from the prepaid plan to: third_party_billing@uncg.edu.

In most cases, the provider will mail a check directly to UNCG on your behalf. Checks should be made payable to UNCG and reference the student’s full name and nine-digit Student ID number.

Where to send 529 payments

Checks from 529 providers should be mailed to:

UNCG Cashiers and Student Accounts Office
P.O. BOX 26171
Greensboro, NC 27402-6171

Overnight and certified mail may be sent to:

UNCG Cashiers and Student Accounts Office
151 Mossman Building
1202 Spring Garden Street
Greensboro, NC 27412

UNCG recommends that students contact their 529 provider well in advance of the payment due date to ensure payment is received by the deadline. Checks sent by mail can often take weeks to arrive.

Graduate payroll deduction

Graduate payroll deduction is an option for eligible graduate students hired on assistantships. It authorizes the university to deduct funds from the student’s monthly university stipend paychecks to cover their student account balance for the term. This allows graduate students to pay their university bill over several months rather than in one lump sum for no additional fee.

Eligibility
  • Graduate student must be appointed to assistantship positions paid by UNCG during the current academic term.
  • Stipends must be paid in the form of monthly paychecks.
  • Student must email cashier@uncg.edu in advance to establish payroll deduction by the term’s stated payment deadline; the Cashiers Office must receive assistantship detail confirmation from the Graduate School prior to form completion.
Details

Fall payments are deducted equally from a student’s September, October, November, and December paychecks (depending on date of enrollment).

Spring payments are deducted equally from a student’s January, February, March, and April paychecks (depending on date of enrollment).

Students wishing to enroll in payroll deduction must complete a new form each semester. Students are responsible for any balance not covered by their payroll deduction.

Faculty and staff tuition waiver

UNCG’s tuition waiver program allows eligible employees to have tuition and fees waived for a course taken at any of the 17 campuses of the UNC System. Participation in the program is voluntary, and courses may be taken for either career development or personal interest.

Eligibility

In order to participate in UNCG’s Tuition Waiver Program, employees must be: 

  • Permanent employees working 30+ hours per week for 9+ months per calendar year
  • Participating in the NC Teacher’s and State Employee’s Retirement System or the UNC Optional Retirement Program

The employee must maintain eligible employed status during the duration of the course. Otherwise, the employee shall be responsible for payment of applicable tuition and fees. An exception is made for employees who are subject to a reduction in force or who have been separated due to budgetary reasons.

Benefits and restrictions

Employees are allowed to take up to three courses each year at the undergraduate or graduate level. Courses can be taken all in one semester or across three semesters as long as the total number of courses does not exceed three. 

Additional program parameters to keep in mind:

  • Courses must be for credit. The tuition waiver program does not cover non-credit courses. 
  • Employees are expected to maintain acceptable job performance throughout their course enrollment. Courses should be scheduled outside of standard working hours.
  • An application for tuition waiver form must be completed for each term a course is taken. Different forms may be required to take courses at campuses other than UNCG. 
  • The employee is responsible for any and all additional tuition and fees charged to their student account during the term. Furthermore, it is the employee’s responsibility to notify the Office of Financial Aid and Scholarships if they have been approved for aid and are using the Faculty and Staff Tuition Waiver Program.
  • Educational assistance benefits above $5250 per tax year may be subject to federal income tax (IRS Publication 970).
Waiver process

Employees should follow the steps below in order to take advantage of the tuition waiver program.

  1. Apply to and be admitted for the desired program and university campus. Employees must meet all posted deadlines and admissions requirements, including completion of the North Carolina Residency Determination Services online form, unless you have completed this within the last 12 months.
  2. Register for course(s) following regular university procedures.
  3. Complete the Application for Faculty and Staff Tuition Waiver form, including advance signature approval of the supervisor and department head. EHRA faculty must also get a final approval signature from the Office of the Provost prior to submitting their completed form to the Cashiers and Student Accounts Office. (Employees of institutions other than UNCG should follow their institution’s guidelines regarding approval signatures.)
  4. Email the completed form to the Cashiers and Student Accounts Office.  
  5. After verifying the form, the waiver will be applied after the 10th day of each term in order to account for schedule changes. Employees may receive billing statements regarding charges on their student accounts in the meantime and/or for other outstanding payments that are not covered by the tuition waiver program. 

Note: If an employee is approved for financial aid or other financial assistance in addition to the tuition waiver program, they must notify the Office of Financial Aid and Scholarships.

Law Enforcement Officers

Law enforcement officers will follow the same steps towards completing the tuition waiver process as reflected above. The following lists the differences in eligibility:

• Law enforcement officers at constituent institutions or affiliated entities with a probationary, time-limited, or permanent appointment employed 20 or more hours per week on a continuing basis, regardless of eligibility for participation in either the NC Teachers’ and State Employees’ Retirement System or the UNC Optional Retirement Program. Temporary staff, including student temporary staff, are not considered law enforcement offices for purposes of this regulation.
• Law enforcement officers are allowed an unlimited number of course waivers per academic year.