Billing Info

UNC Greensboro issues bills for tuition, fees, housing, meal plans, and parking each semester via the student’s UNCGenie account. Students and their designated authorized users are also notified by email periodically when a new billing statement is available online. Student bill notifications are sent to the student’s UNCG email address unless they have a preferred email address designated in UNCGenie.

What is on your bill

The emailed billing statement reflects charges and credits applied to a student’s account at the date the bill was generated. Charges may include:

• Tuition and fees
• Housing costs
• Meal plan
• Student health insurance (students must opt out of this charge each semester)
• Parking pass costs
• Bookstore Bucks
• First Day Complete (Undergraduate Students Only. UNCG First Day^® Complete is a course materials delivery program (rental) that lowers the cost of course materials and ensures undergraduate students have their required course materials on the first day of class.)
• Past balances from previous semesters

During the semester, students may incur new charges from adding or dropping courses, financial aid adjustments, and other charges (like student health insurance, parking, or library fines). It is the student’s responsibility to monitor their student account and pay for any charges in a timely manner. Up-to-date balances and account information can be viewed online on the Student Account Center website.

Payments must be submitted by the scheduled payment deadline date to avoid cancellation of classes. Financial aid that has been awarded and accepted is automatically applied to student bills, but it may not be enough to cover the full balance. Students should check their student account to make sure there is enough financial aid or payments to cover their balance by the deadline. More information is available in the How to Pay section. 

How to view your bill

Bills are issued electronically through the Student Account Center in UNCGenie. To view your current balance, account activity, and billing statement, follow these instructions:

How to add an authorized user

Students may want to have someone else (like a parent or other family member) make bill payments on their behalf. In this case, students can authorize that other person as an “Authorized User,” granting them access to log in and take actions on the Student Account Center page. 

To make someone an authorized user, students should take the following steps.

• Log in to UNCGenie with your student ID number and 6-digit PIN.
• Click on the Student tab and select Student Account Center.
• Select the Authorized User option under My Profile Setup (on the right side of the page).
• Select Add an Authorized User and follow the instructions given.

Students can allow authorized users to view and pay student balances, set up payment plans, and be notified by email when bills and tax statements are available. 

Authorized users will be e-mailed a password and instructions to log on to the Student Account Center.

Payment deadlines

Payment is due by the due date shown on your bill. If you do not receive a bill, follow the payment deadline schedule listed here. 

For information about how to pay a balance, visit the How To Pay section.

Summer 2024

After the payment due date, students who have not paid or established a payment plan may be dropped from their classes.

Fall 2024

After the payment due date, students who have not paid or established a payment plan may be dropped from their classes.

Spring 2024

After the payment deadline students who have not paid or established a payment plan may be dropped from their classes.

“Confirmed” payment status

After making a payment and/or payment arrangements (financial aid, payment plan, etc.), students are encouraged to confirm their payment has been accepted by the Cashiers Office. To do this, check the Payment Confirmation page in UNCGenie. As long as you are listed as “Confirmed (no longer at risk for cancellation for non-payment)” for the current semester, you do not need to take any further action.

 How to access the Payment Confirmation page:

• Log in to UNCGenie with User ID and Pin 
• Click on Student Services & Financial Aid, then click on Payment Confirmation
• Select the current term from the drop-down list
• Click Submit
• Your Payment Confirmation information will be displayed

Please allow 24-48 hours after payment is made for your confirmation status to be updated.

Penalties for non-payment

Students should review their account regularly for balance information and pay any balance promptly to avoid negative consequences which may include student record holds, cancellation of registration, late fees and interest, and debt collection. 

Penalties are applied as follows: 

• Students who do not pay by the posted deadline will be cancelled from all classes. Tuition and fee charges will be cancelled as well, but other charges may remain as an outstanding balance. 
• Students who incur additional charges or have past account balances that are not paid are subject to holds on their student record.

After a student is no longer enrolled at UNCG and they are billed for any remaining balance they left with, they will face additional penalties after 30 days of non-payment, including a late payment fee, interest charges, and debt collection.