How to request an official UNCG transcript

The University Registrar’s Office provides transcripts of a student’s official UNCG academic record upon request. Former UNCG students are not required to send UNCG transcripts to UNCG for admission purposes.

Current and former students can order transcripts online through the National Student Clearinghouse to be sent to the receiving institution electronically or picked up in person at the University Registrar’s Office. Third parties must follow a different process. More information is listed below.

Students should take the following steps to avoid delays in their transcript requests:

  • Check for and resolve any holds on the UNCG student account. (Holds will prevent students from ordering transcripts.)
  • Confirm the transcript format needed by the receiving institution. Not all schools/organizations will accept PDF transcripts, so students may need to make arrangements for official printed copies.

Current or former UNCG students may request transcripts online through the National Student ClearinghouseThe charge for the official transcript is $12.00 plus a $2.90 processing fee.

  • Select whether to send the transcript electronically to the receiving institution or pick up a printed transcript.
  • Pay via credit or debit card (Discover, MasterCard, or Visa).
  • Requests are processed within 3-5 business days.
  • Students will receive an email notification when the transcript has been processed for delivery.
  • Students have thirty (30) days to follow up with the receiving institution to confirm that their transcripts have been received. Students should reach out to the receiving institution within a week of transcript request.

Students should stop by the Registrar’s Office, located at 180 Mossman Building, during normal business hours (Monday through Friday, from 8:00 a.m. to 5:00 p.m.). Do not open the envelope containing printed transcripts or the receiving institution may no longer consider them official.

Third party inquiries are required to submit additional paperwork to the University Registrar’s Office to confirm the student has given consent for release of their education records.

A designated third party must present a Student Consent to Disclose Education Records form at time of pickup, or the student must email the form to before pickup. The person picking up the transcript on the student’s behalf must present a valid photo ID.

Students who attended UNCG after Spring 1988 may view and print copies of their unofficial transcript through UNCGenie. To view and print the transcript, follow these steps:

  1. Login to UNCGenie (If you need help remembering your UNCG ID number click here)
  2. Click on Student Services & Financial Aid Menu.
  3. Click on Student Records.
  4. Click on Academic Transcript.
  5. Choose Transcript Level and Transcript Type.
  6. Click on Display Transcript.


Registrar’s Office
  • Office hours:
    Monday-Friday, 9 a.m.-5 p.m.
  • Phone: 336.334.5946
  • Fax: 336.334.3649
  • Email:
  • Mailing Address: PO Box 26170, Greensboro, NC 27402-6170
  • Campus Address: 
    180 Mossman Building*
  • *Drop-Ins Welcome
Students First Office
  • Office hours:
    Monday-Thursday, 8 a.m.-5 p.m.
    Friday, 8 a.m.-4 p.m.
  • Phone: 336.334.5730
  • Fax: 336.334.3538
  • Email:
  • Virtual drop ins available Mondays, Wednesdays, and Thursdays from 1:00 p.m. – 4:00 p.m. View next available advisor here.
International Student Services
  • Office hours:
    Monday-Friday, 9 a.m.-4 p.m.
  • Phone: 336.334.5404
  • Email:
  • Virtual appointments available. To schedule an appointment or document pick up click here.