Spartan Central

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UNC Greensboro students can opt to pay their semester account charges through a monthly payment plan. This is an interest-free alternative to paying billed expenses in one lump sum at the beginning of each term.

Payment plan details:

  • The payment plan offers interest-free monthly payments.
  • No credit check is required.
  • Enrollment in a payment plan requires an enrollment fee and initial payment. Enrollment fee is non-refundable.
  • Payment plans are available until the first day of the semester.
  • Payment plan enrollment is for a single semester only. (Students must re-enroll each semester.)
  • Payment plans are available for spring and fall semesters. There is no payment plan available for summer term.

Payment plan eligibility

  • Students must be registered for classes and have a current semester balance of at least $200 to enroll in a payment plan. 
  • The plan may only be used for current student account charges (tuition and fees, housing, meal plans, health insurance, parking permits, and other miscellaneous charges). 
  • Unpaid balances from previous terms must be paid in full before enrolling in a payment plan. 

Spring 2021 payment plan enrollment dates

5-Payment Option4-Payment Option3-Payment Option*
Dates availableNov. 18 – Dec. 2Dec. 3 – Dec.16Dec.17 – Jan.19
Set-up fee$35$35$50
First payment due at sign up20% of spring balance25% of spring balance33% of spring balance
Additional payment datesJan. 4, Feb. 4, Mar. 4, Apr. 4Feb. 4, Mar. 4, Apr. 4Mar. 4, Apr. 4

*Please Note: The 3-Payment Option cannot be used to secure a schedule for the December 16 payment due date.

Fall 2021 payment plan enrollment dates

5-Payment Option4-Payment Option3-Payment Option*
Dates availableJuly 7 – July 16July 17 – July 29July 30 – Aug. 17
Set-up fee$35$35$50
First payment due at sign up20% of fall balance25% of fall balance33% of fall balance
Additional payment datesAug. 3, Sept. 3, Oct. 3, Nov. 3Sept. 3, Oct. 3, Nov. 3Oct. 3, Nov. 3

*Please Note: The 3-Payment Option cannot be used to secure a schedule for the July 29 payment due date.

How to enroll

Payment plan enrollment is done through the Student Account Center in UNCGenie. If a student sets up their own payment plan, authorized users cannot set up a separate plan. (There is only one plan allowed per student per term.)

Students
  • First log into the secure area of UNCGenie with your ID and PIN. Then, click on the Student Account Center option on the “Student” tab.
  • Click the Payment Plan tab and follow the step-by-step directions.
  • You will see plan details, a real-time breakdown of charges and credits, and installment due dates. 
  • Sign the payment plan agreement form by checking the “I Agree” box.
Authorized Users
  • Log into the Student Account Center on TouchNet with your email address and password.
  • Click the Payment Plan tab and follow the step-by-step directions.
  • You will see plan details, a real-time breakdown of charges and credits, and installment due dates. 
  • Sign the payment plan agreement form by checking the “I Agree” box.

How payments work

After the initial payment is made during enrollment, an email will be sent seven days prior to each remaining installment due date noting the amount due. Be aware this email is only generated to the person that sets up the plan (student or authorized user, not both). Installments must be paid by the due date on your payment plan whether or not a reminder is received.

Payments can be made through the Student Account Center in the “Payment Plans” option. Under payment plan installments, select “Pay” next to an installment amount. Enter the amount desired and click “continue” to complete the payment process.

Note: There is a 2.85% service fee for payments submitted by credit/debit card. Card payments are only accepted online in the Student Account Center. Payments made by electronic check are not assessed a service fee.

Calculating payments

Payment plan installments are calculated based on the balance amount at the time of enrollment. Installments may change based on account activity that occurs after initial plan enrollment. Monthly installment amounts will be adjusted up or down if the account balance changes. 

  • New charges will be spread equally across remaining installments. 
  • New memo aid and authorized aid credits are also spread equally across remaining installments.
  • Any payments made inside or outside of the Student Account Center, including newly disbursed financial aid, will pay down remaining plan installments in due date order.
  • Any charges added late in the semester that are not included in the final installment will need to be paid prior to the end of the semester.

The person who set up the plan (student or authorized user, not both) will receive an email notification each time the installment amounts are recalculated because of changes to the student account balance.

Missed payments

If payments are not paid on or by the installment due date, or if payments are returned for any reason and not repaid by the due date, consequences may include: 

  • Cancellation of classes.
  • A past due hold on the student account until all payments are up to date. (A past due hold prevents receiving a transcript and/or diploma and registering for the next semester.) 
  • Termination of payment plan. (If this occurs, the student account balance is due in full.)

Canceling a payment plan

To request cancellation from the plan, please contact an administrator at cashier@uncg.edu.

Plans can be cancelled if the account is paid in full, the current term balance is zero, or there is a credit balance. Once removed from the UNCG Payment Plan, students are responsible for any additional charges. Keep in mind that enrollment fees are non-refundable.