UNC Greensboro students can opt to pay their semester account charges through a monthly payment plan. This is an interest-free alternative to paying billed expenses in one lump sum at the beginning of each term.

Payment plan details:

Payment plan eligibility

Note: UNCG also offers specialized payment plan options to military-affiliated students and eligible graduate students who are hired on assistantships. Please visit Military Deferment Payment Plan and Graduate Assistantship Deferral Plan for more details.

Summer 2024 payment plan enrollment dates – plan opens April 11, 2024

2-Payment Option
Enroll in Planby May 2
Set-up fee$40
First payment due at sign up50% of summer balance
Additional payment datesJune 3

*Please Note: You must be enrolled by the semester payment deadline to secure your schedule with a payment plan.

Fall 2024 payment plan enrollment dates – plan opens July 12, 2024

5-Payment Option4-Payment Option
Enroll in Planby July 31after July 31
Set-up fee$40$40
First payment due at sign up20% of fall balance25% of fall balance
Additional payment datesAug. 10, Sept. 10, Oct. 10, Nov. 10Sept. 10, Oct. 10, Nov. 10

*Please Note: You must be enrolled by the semester payment deadline to secure your schedule with a payment plan.

Spring 2024 payment plan – Opens NOvember 21, 2023

5-Payment Option4-Payment Option
Enroll in Planby December 20after December 20
Set-up fee$40$40
First payment due at sign up20% of spring balance25% of spring balance
Additional payment datesJan. 10, Feb. 10, Mar. 10, Apr. 10Feb. 10, Mar. 10, Apr. 10

*Please Note: You must be enrolled by the semester payment deadline to secure your schedule with a payment plan.

How to enroll

Payment plan enrollment is done through the Student Account Center in UNCGenie. If a student sets up their own payment plan, authorized users cannot set up a separate plan. (There is only one plan allowed per student per term.)

  • First log into the secure area of UNCGenie with your ID and PIN. Then, click on the Student Account Center option on the “Student” tab.
  • Click the Payment Plan tab and follow the step-by-step directions.
  • You will see plan details, a real-time breakdown of charges and credits, and installment due dates. 
  • Sign the payment plan agreement form by checking the “I Agree” box.

  • Log into the Student Account Center on TouchNet with your email address and password.
  • Click the Payment Plan tab and follow the step-by-step directions.
  • You will see plan details, a real-time breakdown of charges and credits, and installment due dates. 
  • Sign the payment plan agreement form by checking the “I Agree” box.

How payments work

After the initial payment is made during enrollment, an email will be sent seven days prior to each remaining installment due date noting the amount due. Be aware this email is only generated to the person that sets up the plan (student or authorized user, not both). Installments must be paid by the due date on your payment plan whether or not a reminder is received.

Payments can be made through the Student Account Center in the “Payment Plans” option. Under payment plan installments, select “Pay” next to an installment amount. Enter the amount desired and click “continue” to complete the payment process.

In most cases, your installments will be scheduled to automatically pay on the due date using the payment method you chose at enrollment. If you wish to edit the payment method used for a scheduled installment, that can be done in the Student Account Center by clicking the edit button beside each installment. You are responsible for making sure that the payment method remains valid for the duration of the payment plan.

Note: There is a 2.95% service fee for payments submitted by credit/debit card. Card payments are only accepted online in the Student Account Center. Payments made by electronic check are not assessed a service fee.

Calculating payments

Payment plan installments are calculated based on the balance amount at the time of enrollment. Installments may change based on account activity that occurs after initial plan enrollment. Monthly installment amounts will be adjusted up or down if the account balance changes. 

The person who set up the plan (student or authorized user, not both) will receive an email notification each time the installment amounts are recalculated because of changes to the student account balance.

Missed payments

If payments are not paid on or by the installment due date, or if payments are returned for any reason and not repaid by the due date, consequences may include: 

Cancelling a payment plan

To request cancellation from the plan, please contact an administrator at cashier@uncg.edu. Plans can be cancelled if the account is paid in full, the current term balance is zero, or there is a credit balance. Once removed from the UNCG Payment Plan, students are responsible for any additional charges. Keep in mind that enrollment fees are non-refundable.

CONTACT US

CASHIERS & STUDENT ACCOUNTS OFFICE

  • Cashier window hours: Monday-Friday, 9 a.m.-4 p.m.
  • Student accounts hours: Monday-Friday, 8 a.m.-5 p.m.
  • Phone: 336.334.5831
  • Fax: 336.334.4178
  • Email: cashier@uncg.edu
  • Mailing Address: PO Box 26170, Greensboro, NC 27402-6170
  • Campus Address: 151 Mossman Building*
  • *Face-to-face meeting with counselors by appointment only.  Drop-Ins welcome for payments.
    *How to make an appointment in Starfish