Students who are enrolled in a degree program at UNCG should follow this guide. There may be different steps to follow for other student types, like visiting students and those in the Greater Greensboro Consortium.
Step-by-step instructions
Students should follow this step-by-step guide each term to prepare and complete registration. All UNCG students are responsible for their own registration each semester, except for new, incoming first year students who complete registration and advising during orientation.
Step 1: Check registration status
Students should view their registration status in UNCGenie to verify that everything is set prior to the start of registration. On their registration status page, students can:
How to view Registration Status in UNCGenie
- Go to UNCGenie
- Enter your ID and PIN in the fields provided.
- Select the Student tab.
- Select Registration.
- Select Check Your Registration Status.
- Select Term.
Step 2: Complete academic advising
Most degree and certificate programs at UNCG require the student to meet with their faculty advisor prior to registration. The faculty advisor will review progress toward degree requirements and discuss the classes they should be taking in the coming semester to remain on track for graduation. After advising, the student’s advisor will provide the semester advising code needed to access the registration.
Students should expect to receive communication from their academic department about advising each semester, including details about how to prepare for their advising session. Questions about advising should be directed to the academic department. Details are available on the Students First website.
Step 3: Search for courses
Students can access Schedule Hero to search for classes, set blocks to avoid scheduling conflicts, and automatically generate multiple schedule options to accommodate the courses that were discussed during advising. Students can bookmark their favorite schedule options to revisit during their registration window. Generating schedules in advance and exploring multiple options will make registration go smoothly.
Step 4: Register for courses
Registration can be completed in the Schedule Hero tool any time during the registration access window. Students will need to have the advising code their received from their advisor in order to complete registration.
Avoid getting canceled from courses
Students can be administratively canceled from their courses for the following reasons:
- Failure to pay tuition and fees by billing due dates. More info.
- Failure to provide immunization records within 30 calendar days from the first day of registration. More info.
These requirements apply to all students, regardless of whether they are part-time or full-time. Students subjected to an administrative withdrawal for failure to comply with medical clearance requirements are entitled to a refund, subject to the guidelines of the university’s Refund Policy.
Why courses may be unavailable
Students may encounter problems when registering for a number of reasons, including:
How to Withdraw from a Class
After the schedule adjustment drop/add period, you can withdraw from a course without a GPA penalty until the semester deadline to withdraw with a WX grade.
Withdrawing from a course may be the right decision if you are failing a course or struggling with your current course load, but you are limited to a maximum of 16 hours of course withdrawals during your undergraduate career. There can also be impacts to your academic standing and your financial aid eligibility.
Be sure to talk with an academic advisor before taking any action.
To withdraw from a class:
- Log in to UNCGenie with your iSpartan credentials.
- Select the Students tab.
- Select Student UNCGenie Main Menu.
- Select Registration.
- Select Add/Drop Classes.
- Select the term from the drop down list and click Submit.
- The classes you are registered for are now displayed. Use the drop down menu beside the course you wish to withdraw to select “Withdrawn Course”.
- Click Submit Changes and follow the instructions.
Total Mid-Semester Withdrawal
If you are considering a total university withdrawal, there may be financial or academic impacts you should consider before making a final decision. To make the best informed choice, please speak to your assigned academic advisor, the StopOut Prevention and Former Student Coordinator (336-334-3449 or [email protected]); the Students First Office (336-334-5730); and/or the Office of Scholarships and Financial Aid (336-334-5702). If you still wish to withdraw during the semester, you may drop all of your classes in UNCGenie by following these steps:
How to drop and add classes
Undergraduate students can modify their schedules in Schedule Hero through the schedule adjustment period. During this period, students can drop classes without counting toward the course withdrawal limits outlined in the UNCG Course Withdrawal Policy. To drop a course:
- Go to Schedule Hero.
- Select Current Schedule in the top navigation bar.
- Choose courses to drop.
- Search for new courses and generate updated schedule options.
- Add the new course(s) to the shopping cart and click “Register”
- The status is updated with the changes you have made.