Students who are enrolled in a degree program at UNCG should follow this guide. There may be different steps to follow for other student types, like visiting students and those in the Greater Greensboro Consortium.
Step-by-step instructions
Students should follow this step-by-step guide each term to prepare and complete registration. All UNCG students are responsible for their own registration each semester, except for new, incoming first year students who complete registration and advising during orientation.
Step 1: Check registration status
Students should view their “Registration Notices” on their Student Profile page in UNCGenie (as shown below) to verify that everything is set before registration begins. One of the notices is the student’s Registration Window, which provides the date a student may begin registering for classes. For each part of term, registration is open 7 days a week, 24 hours a day until 11:59 PM on the last day to drop/add (Parts of Term calendars).
The Student Profile page contains (but not limited to):
If registration for the term is open, students may also:
- Go to UNCGenie and log in
- Select the “Student Main Menu” tile
- Select “Registration through UNCGenie”
- Select “Prepare for Registration”
- Select term.
Step 2: Complete academic advising
Most degree and certificate programs at UNCG require the student to meet with their academic advisor (listed on the Student Profile page in UNCGenie) prior to registration. Before meeting with their advisor, students should review their academic plan in Degree Works and search available course options at Course Schedules or Schedule Hero. The acadmic advisor will review progress toward degree requirements and discuss the classes the student should be taking in the coming semester to remain on track for graduation. After advising, the student’s advisor will provide the semester advising code needed to access the registration. Fall and Spring/Summer advising codes are unique to each term and cannot be reused. Only degree-seeking students need an advising code to register. (Visiting students do not have an academic advisor and do not need an advising code.)
Students should expect to receive communication from their academic department about advising each semester, including details about how to prepare for their advising session. Questions about advising should be directed to the academic department. Additionally, “Academic Advising Resources” are available on the Students First website.
Step 3: Search for courses
Students can access Schedule Hero to search for classes, set blocks to avoid scheduling conflicts, and automatically generate multiple schedule options to accommodate the courses that were discussed during advising. Students can bookmark their favorite schedule options to revisit during their registration window. Generating schedules in advance and exploring multiple options will make registration go smoothly.
Step 4: Register for courses
Registration can be completed in Schedule Hero or UNCGenie any time during the registration access window.
Avoid getting canceled from courses
Students can be administratively canceled from their courses for the following reasons:
- Failure to pay tuition and fees by billing due dates. More info.
- Failure to provide immunization records within 30 calendar days from the first day of registration. More info.
These requirements apply to all students, regardless of whether they are part-time or full-time. Students subjected to an administrative withdrawal for failure to comply with medical clearance requirements are entitled to a refund, subject to the guidelines of the university’s Refund Policy.
Why courses may be unavailable
Students may encounter problems when registering for a number of reasons, including:
How to Withdraw from a Class
After the schedule adjustment drop/add period, you can withdraw from a course without a GPA penalty until the semester deadline to withdraw with a WX grade.
Withdrawing from a course may be the right decision if you are failing a course or struggling with your current course load, but you are limited to a maximum of 16 hours of course withdrawals during your undergraduate career. There can also be impacts to your academic standing and your financial aid eligibility.
Be sure to talk with an academic advisor before taking any action.
To withdraw from a class:
- Log in to UNCGenie with your iSpartan credentials.
- Choose to Login with iSpartan, using your UNCG email address and password.
- Go to the Student tab.
- Select Student Main Menu.
- Select Registration through UNCGenie.
- Select Register for Classes.
- Select Term and enter your advising code.
- From the list of classes under My Summary in the bottom right, choose the one you’d like to withdraw from and select “Withdrawn Course” from drop-down action menu to the right of it.
- Click Submit.
Total Mid-Semester Withdrawal
During your undergraduate career, there may be a time when you find it is best for you to withdraw from the University. If you are considering a total University withdrawal, there may be financial or academic impacts you should consider before making a final decision. To make the best-informed choice, please speak to your assigned academic advisor, the Stop Out Prevention and Former Student Coordinator (336.334.3449 or gsingra2@uncg.edu), or the Students First Office (336.334.5730), and the Office of Financial Aid and Scholarships (336.334.5702) before withdrawing.
If you wish to totally withdraw from your current courses after connecting with the resources listed above, you may do so in UNCGenie by following the steps for withdrawing (above) and selecting “Withdrawn Course” from the drop-down action menu beside each of your courses, and clicking Submit.
If you are unable to withdraw from all your courses in UNCGenie, you may complete the Total Withdrawal Request Form. You will receive additional updates or outreach within 3 business days of submission of the form. Be sure to monitor your email so you do not miss any important updates.
How to drop and add classes
Undergraduate students can modify their schedules in Schedule Hero through the schedule adjustment period. During this period, students can drop classes without counting toward the course withdrawal limits outlined in the UNCG Course Withdrawal Policy. To drop a course:
- Go to Schedule Hero.
- Select Current Schedule in the top navigation bar.
- Choose courses to drop.
- Search for new courses and generate updated schedule options.
- Add the new course(s) to the shopping cart and click “Register”
- The status is updated with the changes you have made.