Students who are enrolled in an undergraduate degree program at UNCG should follow this guide. There may be different steps to follow for other student types, like visiting students and those in the Greater Greensboro Consortium.
Students should follow this step-by-step guide each term to prepare and complete registration. All UNCG students are responsible for their own registration each semester, except for new, incoming first year students who complete registration and advising during orientation. Most items will require logging into UNCGenie with your ID and PIN. If you have lost your PIN you can recover it here.
Step 1: Check registration status in UNCGenie
Students should view their registration status in UNCGenie to verify that everything is set prior to the start of registration. On their registration status page, students can:
View registration access window
The access window is the period of several days during which the student has access to register. During this period, the registration system is open 7 days a week, 24 hours a day. For the best selection of classes and to avoid fees, students should plan to register during their registration window.
Students who miss their registration window must wait until the registration-by-appointment period, when all students will have registration access.
Check for registration holds
Students may receive a registration hold for several reasons including missing final transcripts from prior institutions, past academic performance that is affecting academic standing, or other reasons. If any holds are flagged in the Registration Status screen, students should check with the relevant department to clear them as soon as possible to prevent registration delays.
Verify degree and program details
The student’s degree level and program is listed, as well as their current completed credit hours toward their degree. Students who feel that any of this information is incorrect should contact their advisor.
Get advisor contact info and/or advising code
Students may or may not be required to see an advisor each semester before registration. This depends on the student type and academic program.
Undergraduate students (including newly admitted transfer students) should make an appointment with the advisor listed in their Registration Status section. They will need to complete advising to receive the advising code needed for registration. Advising codes are unique to each semester and cannot be reused.Graduate students in certain programs must also see advisors to obtain advising codes. Students not required to complete advising will be able to view their advising code directly in the Registration Status section.
How to view Registration Status in UNCGenie
- Go to UNCGenie
- Enter your ID and PIN in the fields provided.
- Select the Student tab.
- Select Registration.
- Select Check Your Registration Status.
- Select Term.
Step 2: Complete academic advising
Undergraduates, and graduates in certain programs, are required to meet with their faculty advisor prior to registration. The faculty advisor will review progress toward degree requirements and discuss the classes they should be taking in the coming semester to remain on track for graduation. After advising, the student’s advisor will provide the semester advising code needed to access the registration.
Students should expect to receive communication from their academic department about advising each semester, including details about how to prepare for their advising session. Questions about advising should be directed to the academic department. Details are available on the Students First website.
Step 3: Search for courses
Students can use the search tool to look for the courses that were discussed during advising. Students should plan ahead and have multiple options in case certain courses and times are unavailable. This will make registration go smoothly. The course search tool is available here.
Step 4: Register for courses
Students can log in to UNCGenie any time during their registration access window to select and register for classes. They will need the following information to complete registration:
- Student ID Number and PIN to log in to UNCGenie.
- Advising code (received from faculty advisor).
- Notes about preferred courses for the term based on advising plans.
Avoid getting canceled from courses
Students can be administratively canceled from their courses for the following reasons:
- Failure to pay tuition and fees by billing due dates. More info.
- Failure to provide immunization records within 30 calendar days from the first day of registration. More info.
These requirements apply to all students, regardless of whether they are part-time or full-time. Students subjected to an administrative withdrawal for failure to comply with medical clearance requirements are entitled to a refund, subject to the guidelines of the university’s Refund Policy.
Why courses may be unavailable
Students may encounter problems when registering for a number of reasons, including:
Prerequisites are not met
A prerequisite is a course that must be completed before another course can be taken. Prerequisites are shown in the university catalog and in the course search tool. Prerequisites are checked automatically as students attempt to register for classes. When the student does not have a required prerequisite they will see an error:
PREQ/TEST SCORE ERROR.
To override a prerequisite requirement, students must receive approval from the course instructor. Students should contact the instructor directly to request an override. Once the professor has given the override, the student may register for that course via UNCGenie.
Course is closed or restricted
Certain classes may be closed or restricted even when all prerequisites are met and there is no waitlist. For these courses, students must obtain special permission from their department or instructor. Once the professor has given the override, the student may register for that course via UNCGenie.
Course is full
If a class is full, the student may be able to join the waitlist. (Not every course allows a waitlist.) If available, this option will be visible when the student searches for the class. Here’s how the process works:
Find the course
When a course reaches maximum enrollment and there is a waitlist, it will only be visible in the simple “Class Schedule” search in UNCGenie.
Join the waitlist
Students can navigate to the course through this simple “Class Schedule” search and follow the steps to join the waitlist. Note that there are a limited number of spots on each waitlist. If the waitlist is full, the student should monitor the course listing and join the waitlist if/when it becomes available.
Watch for notifications
If a seat becomes available, students will be notified in the order in which they have joined the waitlist. Notification is sent via the student’s preferred email as listed in UNCGenie. After notification, the student has 24 hours to add the course.
If the student does not add the course within 24 hours, they are dropped from the waitlist and the next student on the waitlist is offered the space. Students dropped from the waitlist must rejoin the waitlist and will now be at the bottom of the list.
Add the course
Waitlisted students should follow the instructions in the notification email to register for a course when it is offered to them. If the waitlisted course has a corequisite, this corequisite course must be added simultaneously with the waitlisted course.
How to drop and add classes
Undergraduate students can modify their schedules in UNCGenie through the schedule adjustment period. During this period, students can drop classes without counting toward the course withdrawal limits outlined in the UNCG Course Withdrawal Policy. To drop a course:
- Go to UNCGenie.
- Enter your ID and PIN in the fields provided.
- Select Student Services and Financial Aid.
- Select Registration.
- Select Add/Drop Classes.
- Select the term from the drop down list and click Submit.
- The classes you are registered for are now displayed. Beside each class is an action button. Use the drop down menu to select “Withdrawal.”
- When you have made your changes, click Submit Changes.
- The status is updated with the changes you have made.
Important things to know about schedule adjustment
- Schedule adjustment period dates are listed in the academic calendar. Keep in mind that some courses follow an abbreviated schedule adjustment period.
- Adding or dropping courses may have implications on financial aid or the total amount of tuition due on the student bill.
Course withdrawals outside the schedule adjustment period must be requested through Students First.