UNC Greensboro’s UNCGenie Guest Pass gives students the ability to grant trusted guests—like parents, guardians, or sponsors—secure, view-only access to important student information without sharing login information. Whether you’re supporting a student from home or just want to stay informed, Guest Access makes it easy to view Class schedules, Financial aid summaries, Account balances and payments, and Final grades.
How it works
Students log into UNCGenie and choose what info to share.
Guests receive a secure pass and personalized login.
Everyone stays informed—with boundaries that respect student privacy.
Why Guest Access?
Clarity
No more back-and-forth texts or emails for info.
Confidence
Know where things stand with classes, billing, and aid—all in one place.
Control
Students decide what guests can (and can’t) see.
Get STarted
STUDENTS: Log in to UNCGenie → Click the four square menu in the upper left corner→ Go to Guest Pass Management → Add a guest and set permissions. Use the video resource below for a step-by-step walkthrough on how to use the UNCGenie Guest Pass.
GUESTS: Once invited, guests receive an email with their login and instructions. If the student has set up a passphrase, keep it on hand. Guests speaking to university staff about restricted student information will need it to verify their identity.
FACULTY: UNCGenie Guest Pass ensures our FERPA compliance by only sharing protected information with individuals based on student-provided permission. If a parent or other individual calls your office to discuss a student’s protected information, you should verify they are authorized via GPAPRXY and ask them their passphrase. View the tutorial for accessing this information here.
Frequently Asked Questions
The Guest Access Portal (GAP) allows students at UNC Greensboro to grant parents or other guests view-only access to their education records via My UNC Greensboro/Banner Self-Service. Students create a unique login for each guest.
Under FERPA, only directory information can be shared without the student’s consent. The Guest Access Portal enables students to give explicit permission for selected information to be shared, such as class schedules, grades, transcripts, financial aid details, and account activity.
Students control guest access entirely: they create guest accounts, define what can be viewed, and can stop access anytime by adjusting the end date in Banner Self-Service. Staff cannot modify guest access.
1. Log in to MyUNCGreensboro. 2. Click Student Self Service. 3. Select the Guest Access Portal link. 4. Click Add New. 5. Provide: Guest’s name and email, Relationship (e.g., Guest), Start/stop access dates, Description, A unique passphrase, and select authorizations (class schedule, grades, transcript, financial aid). 6. Click Submit. The guest receives an email to verify identity, set a PIN, and activate their access.
Students may create a verbal passphrase for each guest. If a guest contacts university staff by phone, staff will ask for the passphrase to verify identity before sharing authorized information.
In person: Guest may present valid photo ID. By phone: Guest must use passphrase. If forgotten, the student can resend or reset the passphrase via the Guest Access Portal.
Add: Students may add new guests anytime via Banner Self-Service. Update: They can change permissions or access dates at any time. Stop access: Guests cannot be deleted, but access can be stopped by setting the end date to the current date.
Staff can view guest authorizations via: – Banner Self Service: use the Guest Access Authorizations link – Banner Admin Pages: use the GPAPRXY screen Staff must verify the guest’s passphrase before sharing information, then confirm the student’s authorized access. View a tutorial on how to access this information here.
Use the personalized link emailed to you by the student when access was granted.
Your username is the email address used to sign you up as a guest.
You should be prompted to update your password after your first login.
UNCG uses multi-factor authentication — each time you sign in, a one-time password will be sent to your guest email to complete the login process.
It’s best to use the original email that includes your personalized Guest Login link.
If you can’t find that email, contact your student and ask them to resend or recreate your access.
Guest Access: Allows view-only permissions to education records (grades, schedule, etc.) as well as the current account balance. Authorized User: Access given by a student through an alternate platform -TouchNet- that allows access to financial billing, anticipated funding, and account management, including making payments — but does not provide access to academic or personal information.
